Privacy Policy

Colan Totte Co., Ltd. respects your privacy and will treat your personal information with the utmost care. We will manage and store as confidential data any personal information you submit to us (your name, address, phone number, company name, products purchased, etc.).
Access to your personal information is limited within the company; we do not permit access by individuals other than our employees.
Based on this policy, we will use the personal information you submit to us to improve this website, deliver products to you, and build better relations with you such as via newsletters.
We will take all measures we deem appropriate, including limiting access to our customer database, to protect the confidentiality of your personal information.
We will not sell, lend or transfer your personal information to another company for the purpose of selling that company's products or services. Should we outsource your personal information for purposes such as system development, we will require the outsourcing company to agree to protect your personal information.

Definition of personal information

Personal information refers to any information that may identify a specific individual such as a name, birth date, gender, phone number, email address, occupation, or company name.

Collection and use of personal information

We will collect and use personal information only for the purposes and within the scopes specified below.

Any personal information we collect and use has been voluntarily submitted by you. If you provide us with your personal information, we will deem you have consented to our using that information in accordance with this Privacy Policy.

  • To perform the tasks required to deliver products you have ordered
  • To provide information we feel is useful to and required by you, such as about new products
  • To transmit questions and confirmations required to perform tasks, and to collect your views to improve our services
  • To respond to your various inquires

Provision of personal information to third parties

We will not disclose or provide your personal information to third parties without your prior consent except when it is justified such as by legal requirements.

Administration of outsourcing companies

In the course of performing tasks such as providing you with products and services, we may provide a part of your personal information to an outsourcing company. In this event, we will administer that outsourcing company so that it appropriately handles your personal information.

Management of personal information

We appropriately manage the personal information you submit to us by having in place a Personal Information Protection Manager, who strives to prevent leakage, loss, damage, etc., and adequately protect the safety of personal information, and keep personal information accurate and up-to-date.

Viewing, correcting and deleting personal information

Should you wish to view, correct or delete the personal information you have submitted to us, we will ask for identification and respond as quickly as possible within reason.

Inquiries concerning this Privacy Policy

Yumiko Komatsu, Personal Information Protection Manager

Colantotte Bldg., 2-10-26 Minamisenba, Chuo-ku, Osaka 542-0081 Japan
TEL +81-6-6258-7350 (switchboard)
FAX +81-6-6258-7360